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Network Support Engineer

Full time
Garowe, Somalia
Posted 6 months ago

Responsibilities

  • Collaborating with the IT department on the deployment and maintenance of network technologies.
  • Enhancing intranet performance and creating internet domains.
  • Testing the exchange of data between computers, servers, modems, and routers.
  • Installing, configuring, and updating network software, as well as maintaining hardware and network devices.
  • Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures.
  • Optimizing server capacity to keep up with demand in online traffic.
  • Testing network protocols and ensuring stable and secure server connectivity.
  • Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.
  • Documenting network processes and layouts, as well as enhancing network security.
  • Keeping abreast of developments in network infrastructure and technologies.

Requirements:

  • Bachelor’s degree in computer science, information technology, or similar.
  • At least two years’ experience as a network support technician.
  • In-depth knowledge/ experience in Network troubleshooting, VLAN, TCP, Wireless Networking, Software Installation, Routing & Switching.
  • Superb analytical and problem-solving skills.
  • Exceptional organizational and time management skills.
  • Excellent interpersonal, communication, and collaboration skills.
  • Willingness to travel to client locations.
  • Availability to perform urgent network repairs outside of business hours

Apply Online