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Web Application Support Specialist

Responsibilities: 

Application Support Specialist

Roles and Responsibilities Interfaces with customers and Client Facing Staff over email and ticketing system to document and track issues, resolve issues, implement corrective actions, disseminate information to Back Office roles (i.e., Developers, Data Team, Project Managers, etc.). Day to day troubleshooting and resolutions of Tier 1 and 2 support issues via chat, email, phone,… Continue reading Application Support Specialist